How credits work in Zebracat

How can I adjust the voiceover volume levels in my Zebracat videos?

Are the rewards recurring or one-time?

Can we use our own voiceover audio and have reduced credits on a video since we will be saving on the cost of audio generation and script generation?

Is it possible to generate videos longer than 5 minutes?


Where can I change my email address connected to my user account?

Does regenerating the entire voiceover in the editor cost credits? 

How to check my credit balance 

Will reviewing reward credits?

Is there also a preview for Music Mood?

Do you know if I can add as caption in my videos my website domain for TikTok, IG and Youtube? 

Any way to turn subtitles off after the video is generated?

Is only one color for branding allowed in Brand Kits?

Are there vertical stock videos?

Is it possible to adjust the video's ratio after it's generated?

If i use my own script to make video, how can i trim the video letter on?

What should I do if Zebracat's videos have copyright claims from YouTube?

How can I get it in other (i.e. Italian) languages? 

I’m still on the free plan even though I've purchased a subscription.

How I can change music

How can I add one more scene

How can I delete one scene

What steps should I take if Zebracat encounters an issue while generating scripts?

What are the brand kits? How do we use this and what are they for?

Would it be possible to add a voice to My Brand Kits? Doesn't make sense when there's a different voice in each video and just can't remember the voice for each video

Any chance of adding auto upload to youtube etc?

Where can I see how many videos/minutes/credits are left? Would be nice to have this overview in the dashboard.

Where I can find my credit renewal date?

Is music on Zebracat’s platform for commercial use?

I would like to confirm if all the music available on your platform is fully copyrighted and cleared for use across all social media platforms.Please let me know this.

Please get me in contact with a real human

Why is the amount of videos i create limited

How to make video

Is that free? 

Is it possible to remove the voiceover and instead just have the text on the screen?

The voice over for the videos have static sound. How do i improve the sound of voiceover?

Could you tell me when the transfer of my licenses will be effective

How can I change my email

When i am selecting length around 20-30sec, output after generating is around 55 sec or 1 min 5 sec.

May i know my credit every month what date will be refreshed back?

There are limitations in the edit part. The AI wont regenerate if I try to replace it too!

Is there a way to move the text around?

I created a new brandkit, but I can't add other colors such as "secondary" and "other”

Clients want to create videos in the chatbot

How do i create videos with my own images not videos ?

How can i create long form videos?

Can I turn on and off the captions after the video is made?

Every time I make a video and use Nicole's Spanish voice, at a certain point in the video, it changes to a male voice. It is happening to me often in all the videos I make.

I'm getting an error when uploading my own footage. Is there a system issue?

I have been having difficulty adding scenes. What formats are accepted? Is there any problem with uploading videos that contain certain types of metadata? Is this monitored on Zebracat?

How do I change the length of time on the stock photo so it matches up with the script?

How To Add Team member?

Are rewarding credits a one-time credit or a lifetime recurring monthly credit?

Hello what does the 200 gb cloud storage mean? and are we able to delete the videos we made to clear up the cloud storage

what is the number maximum of characters for create a video ?

Modifying prompts to get a new image renders nothing.

How do you delete a video

How come I can ONLY upload 1 colour for each brand?

Do credits reset or roll over?

Is it possible for me to use my own music to create a video using your platform?

Hi I am trying to edit one of my videos - can zebracat do that

Can i add my own images

can i have a scenery in a fantasy world with wide grassland and blue sky and many kind of animals and breezing wind in david hockey style

 Can you explain better the difference between "create video from text" and "from script"?

How to edit captions (subtitles, scripts, text, etc.) after the video is generated?

What date will credits be refreshed back?

How do I upload my own videos and photos to using in a project ?

Can I add team members to Zebracat? 

Give me video samples that are generated by zebracat.ai

How to access the editing studio of Zebracat?

What’s your data hosting policy? Where is the data stored and who has access to it?

What customer support response times can I expect, especially during off-peak hours or weekends?

How do you handle data privacy and compliance, especially under regulations like GDPR and CCPA?



How does Zebracat handle different aspect ratios for platforms like Instagram, YouTube, etc.?

How can I get the most out of Zebracat for marketing purposes?


What are the resolution and quality of the videos?

Can I use Zebracat’s videos for client work?

How user-friendly is the platform for non-tech savvy users?

What are the sources of your stock footage and stock music?

Does Zebracat allow me to upload my own pictures?

What if I only need Zebracat for a short amount of time?

Should I have prior experience as a designer or video editor to use this tool?

How can I combine different footage types?

Can I export the videos I make with Zebracat? If so, what formats are available?

Do I need any special software or equipment to use this tool?

How does Zebracat differ from other text-to-video and text-to-video tools?

How does Zebracat handle multilingual content creation?

How can I ensure my videos comply with various platform guidelines?

What video effects are available on Zebracat?

Can I see a demo of Zebracat before subscribing?

What image file types are supported for uploads?

Can I adjust the pacing and timing within the videos?

Can I use Zebracat for educational purposes?

How does Zebracat handle user feedback in its updates?

How can I manage multiple projects on Zebracat?

How can I provide feedback or suggest new features?

Does Zebracat offer watermark-free videos?

Can Zebracat generate animated videos?

What industries does Zebracat cater to?

Can I edit videos after they have been generated?

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Credits & Billing

Learn how Zebracat.ai's rewards program lets you earn credits for engaging activities, enhancing your use of our AI video generation platform. 

How does the Reward Center work?

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How can we help?

How does the Reward Center work?