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I’m still on the free plan even though I've purchased a subscription.

Learn what to do if your paid subscription hasn’t been activated properly.

Thanks for reaching out, and sorry for the trouble! 🙏
If you’ve purchased a subscription but your account still shows as free, please email us at [email protected]. Include:
  • Your invoice or payment confirmation
  • The email address you want to activate the subscription on
We’ll get it sorted for you as quickly as possible!
 
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